Privacy Policy

Introduction

At Tizfai Technologies AB, we are committed to protecting your privacy. This Privacy Policy details our practices regarding the collection, use, and safeguarding of your Personal Information in the “Medfai” mobile application and its related services.


Agreement to Policy

By using our Mobile Application and Services, you consent to the terms of this Policy. If you represent a legal entity, you affirm that you have the authority to agree to these terms on its behalf. Please refrain from using our Services if you do not agree with any part of this Policy.


Information Collection

We adhere to a no-logs policy to ensure the utmost security of your data. The minimal user data we process is solely for maintaining our services and identifying potential abuse. Automatically collected information is used for statistical analysis and does not identify individual users.


Children's Privacy

We do not knowingly collect Personal Information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us for its removal. Parents and guardians are advised to monitor their children’s internet usage and guide them not to provide Personal Information without supervision.


Use and Processing of Information

We act as data controllers and processors, managing Personal Information based on your consent, contractual needs, legal obligations, public interest, or legitimate business purposes. You have the option to opt out of certain processing activities, in accordance with legal requirements.


Disclosure of Information

Your privacy is paramount to us. We do not share your Personal Information with third parties.


Retention of Information

We retain your Personal Information as necessary for legal and operational purposes. Once the retention period expires, the information is securely deleted, which may limit certain rights.


Links to Other Sites

Our Services may include links to external sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy statements.


Information Security

Despite our efforts to protect your Personal Information, the inherent limitations of internet data transmission mean that we cannot guarantee its absolute security.


Data Breach Response

In the event of a data breach, we will take appropriate measures, including notifying affected individuals and cooperating with law enforcement authorities as necessary.


Policy Changes

We reserve the right to modify this Policy at any time. Such changes will be communicated within the Mobile Application, and your continued use of our Services after these changes indicates your acceptance of the new terms.


Policy Acceptance

By accessing and using our Services, you acknowledge and agree to this Policy. If you do not consent to these terms, please do not use our Services.


Data Deletion Policy Upon Account Closure

  • Policy Statement

This Data Deletion Policy is a fundamental part of our commitment to protect the privacy and security of our users' personal information. It outlines the procedures and conditions under which all data associated with a user's account will be permanently deleted from our systems upon closure of their account.

  • Account Closure

An account is considered closed when a user explicitly requests its termination through our app's settings, or by contacting our support team. Account closure is irreversible.

  • Data Deletion Process

Upon closure of an account, all data associated with that account will be queued for deletion from our active databases. This process includes, but is not limited to, personal information, usage data, and any other data collected during the usage of the app.

  • Timeline for Deletion

The actual deletion of data will occur within 30 days of account closure. This timeframe allows us to process the closure request and ensure that all related data is identified and queued for deletion.

  • Backup Systems

Data also stored in backups will be marked for deletion. These backups are purged in regular cycles, ensuring that the data is permanently deleted within 90 days of account closure.

  • Exceptions

There may be legal or regulatory requirements that necessitate the retention of certain types of data for a specific period even after account closure. In such cases, this data will be retained in accordance with the applicable laws and regulations.

  • User Confirmation

Upon successful deletion of all data, an email confirmation will be sent to the user's registered email address, confirming the completion of the data deletion process.


Contact Us

If you have questions or concerns about this Policy or your Personal Information, please contact us at:

Kumminvägen 1, 611 46, Nyköping, Sweden

Email: info@medfai.com


We are dedicated to addressing any issues efficiently and in line with data protection laws.


Last Updated: December 17, 2023